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Terms & Conditions
Company and Customers
We have our own factory for optical frames,and we also keep a well relationship with other good factories of eyeglasses who can supply us eyeglasses and sunglasses,so we have all the latest products from many modern factories,we also provied the news what is new products on the market recently.We will have some cut-price sale in different time.
Shipping Policy
1. Upon receiving your order, we will send out it on average 1 business days. You will get the Mail Tracking in 48 hours and you will receive your goods in 1 week.
2. Shipping is made via EMS/DHL/UPS/FedEX Post.
3. Shipping for all countries.
4. For delivery, we use Post for delivery. We will provide you with tracking numbers immediately upon shipment.
5. You can mix any items together what are from our store!
6. If you have special requirement about the order, please leave us a comment during payment, or contact us directly.
Shipping Fees Note
1. Items are processed and shipped Monday-Satursday excluding holidays.
2. Customers are responsible for providing a full valid address, including apartment number if applicable, for delivery.
3. They are responsible for arranging mail forwarding if they are moving, and for putting a vacation hold if they do not anticipate that they will be at home when the package is due to arrive.
4. Customers are entirely responsible for ensuring the receipt of the package, and our website will not be responsible for returned orders due in part by customer negligence.
Return & Exchange Policy
1. We could provide return, exchange or refund if our customer find any quality problem after you receive the items we send. In this case, please take a photo about the products and send e-mail to us,after we confirm,we will re-send the product to you or full refund to you.
2. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.For all purchases of items we will only accept returns within 7 days of receipt of goods.
3. Refunds are issued in the same form in which the original payment was made and may take up to 7-30 business days after the receipt of goods. No Return or Exchange for these products once they have been used.
4. If the items have any problem and you wish to return the items, please return the items within 48 hours after you receive it and email us at the same time.
5.If you regret your purchase and want to full refund, just contact with us in 24 hour or before we send out, but you should pay for 5% bank service fee.
